Our Process

Find the person. Build the system.
Keep them growing.

Every engagement follows three phases — talent installation, workflow buildout, and ongoing support. Here's exactly what happens and when.

Trusted by 250+ companies
Grateful Fred Kynship Dwellsy Newks American Hospital Supply Porter Media Integrity Energy Wild Gym Little Plains The Ruby Group Wonder Belly Impekable The Moonlighters I Love My Freedom Purusha People Miro Maia Strategy Group Homestead Brands Barklee Catholic Products THG Jambys Donorly The Wander Club Zound

How we get you up and running.

01
01
Install Talent
We find the right person. You make the final call.
Sourcing & Vetting
Top 5% Filipino professionals vetted for competency, communication, and cultural fit.
Client Interview
You interview finalists. We handle screening, scheduling, and reference checks.
Onboarding
Structured ramp with daily standups and clear deliverables from week one.
Add-on
Workstation Rental
Pre-configured hardware shipped to your hire. Laptop, monitor, peripherals — ready on day one.
Included
→ Payments & contractor admin
→ Backup internet & power
→ Replacement guarantee
02
02
Install Workflows & Dashboards
The system that makes your hire productive from day one.
Role-Specific SOPs
Documented processes with escalation paths, decision criteria, and quality gates — built before they start.
Tool & Dashboard Setup
Reporting dashboards, project management boards, and communication channels configured to the role.
Performance Tracking
KPIs, review cadence, and output metrics defined upfront. You see the data. We manage the plan.
Active workflow examples
Merchandiser
Product listing SOPs, inventory audit cadence, SKU performance tracker, stock level alerts
Media Buyer
Campaign launch checklist, daily spend audit, scaling/kill rules, ROAS & CAC dashboards
Customer Service
Ticket triage & escalation, refund decision tree, response time tracker, CSAT reporting
03
03
Support Talent
Your hire improves inside a network, not in isolation.
Coaching
Peer coaching groups and 1:1 development. Role-based cohorts share tactics and solve problems together.
Education
Quarterly AI training, prompt engineering workshops, tool-specific workflows, and skill building.
Social & Wellbeing
Community events, co-working access, and wellness perks in partnership with KUBO — the social club for Filipino remote workers. Connected people stay.
Included
→ Structured performance reviews
→ KUBO co-working access
Available as needed
AI Agents In Beta
Purpose-built automations for repetitive cognitive work — document generation, data processing, reporting. Plugs into your workflows and dashboards. Learn more →
Workflows & Dashboards Talent Support
Available as needed
Fractional Executive Support
Senior operational oversight without full-time cost. Experienced leads manage your offshore team, refine workflows, and ensure quality and accountability. Learn more →
Workflows & Dashboards Talent Support

Your first 90 days.

Week 1
Foundation
Hire confirmed and onboarded
SOPs and dashboards delivered
Daily standups begin
First deliverables assigned
Month 1
Momentum
Hire operating independently
Workflows refined based on real output
First performance review
Coaching cohort assignment
Month 3
Full Speed
Hire fully embedded in your team
KPIs tracked and reported
AI agent opportunities identified
Ready to scale or add roles

Ready to build your
offshore system?

Book a 30-minute strategy call. We'll map out your first hire, the workflows around them, and what your first 90 days look like.

Book a Strategy Call →