Home Services

Run your crews.
Not your back office.

Home services companies drown in back-office work — dispatch, scheduling, invoicing, follow-ups, reviews. You started the business to do the work, not manage the admin. We place offshore talent who run your office so you can run your crews.

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Sound familiar?

You're dispatching from the truck

Scheduling, rescheduling, customer calls, route changes — you're managing logistics from a phone while trying to do actual work. Something always slips.

Follow-ups don't happen

Quotes go unsent. Review requests don't go out. Past customers don't get re-engaged. Revenue leaks through the cracks because nobody's minding the pipeline.

Bookkeeping is 3 months behind

Invoices, payments, vendor bills, payroll — it piles up until tax season forces a panic. You don't know your real numbers until it's too late.

You can't afford an office manager

A good office manager is $50–65k. A bookkeeper is another $45k. A dedicated CSR is $40k. That's $135k+ before you've hired a single technician.

Common home services roles
that thrive offshore.

Dispatch & Scheduling Coordinators
Customer Service Representatives
Bookkeepers & Invoicing Specialists
Estimate & Proposal Coordinators
Review & Reputation Managers
CRM & Lead Follow-Up Specialists
Social Media & Local Marketing Assistants
Accounts Receivable / Collections
Data Entry & Reporting Assistants
Virtual Executive Assistants

Higher output.
Fraction of the cost.

Without More Staffing
$180k/yr
3 domestic roles: office manager, bookkeeper, customer service rep
With More Staffing
$60–80k/yr
4 offshore professionals covering dispatch, bookkeeping, CSR, and follow-ups with embedded SOPs
$100k+
estimated annual savings

How the four pillars work
in home services.

01
Offshore Premium Talent
Dispatch coordinators who've used ServiceTitan, Jobber, Housecall Pro. Bookkeepers fluent in QuickBooks. CSRs who handle inbound calls professionally. All vetted for home services.
02
Embedded Workflows
SOPs for call handling, dispatch protocols, estimate follow-up sequences, review request flows, weekly bookkeeping routines. Your office runs on systems, not memory.
03
AI Agents (In Beta)
Automated appointment confirmations, review request sequences, invoice generation, lead scoring, and job costing dashboards. In beta — early access available.
04
Fractional Leadership (Additional Cost)
Operations manager who's scaled home services businesses. Oversees your back office, optimizes scheduling efficiency, manages vendor relationships.

Proof it works.

Home Services — Case Study
eliminates $120k in back-office cost while growing revenue 40%

Replaced domestic office manager and bookkeeper with 3 offshore team members. Dispatch accuracy improved, bookkeeping went from 3 months behind to real-time, and review volume tripled.

67%
Cost reduction
Real-time
Bookkeeping
3x
Review volume

Common questions about
offshore staffing for home services.

Can an offshore team handle dispatch and scheduling for my home services company?
Yes. Our dispatch coordinators are trained on ServiceTitan, Jobber, and Housecall Pro. They work US business hours inside structured dispatch SOPs so your scheduling runs smoothly without you managing it from the truck.
How much does offshore back-office staffing cost for home services?
A typical home services back office with 3–4 offshore professionals (dispatch, bookkeeping, CSR, follow-ups) costs $60–80k/yr versus $180k+ for equivalent domestic roles. That’s a $100k+ annual savings.
How do I keep my books current with an offshore bookkeeper?
Our bookkeepers work inside structured weekly routines with reconciliation checklists and monthly close SOPs. Most clients go from months behind to real-time bookkeeping within the first 30 days.

Scale your home services
operations.

One conversation. We'll map your home services operations, identify the leverage points, and show you what's possible.

Book Your Strategy Call →